Last Updated: September 13th, 2025

Welcome to VitalithMD!
This Privacy Policy describes how VitalithMD Inc. (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.vitalithmd.com (the “Site”).

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

a. Personal Information You Provide
When you make a purchase or interact with our Site, we may collect:

  • Full name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment details (processed via third-party gateways)
  • Account login credentials (if applicable)

b. Automatically Collected Information
When you visit our Site, we automatically collect information such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on the Site
  • Device identifiers
  • Cookies and tracking technologies (see Section 6)

c. SMS Marketing and Abandoned Cart Data
If you opt in to receive SMS marketing communications, we may collect and use your mobile phone number.

  • Our Site uses cookies and plugins to help track items you place in your shopping cart, including when a cart has been abandoned. This information may be used to send you cart reminder messages via SMS.
  • We may also use your phone number to send promotional or informational text messages when you have opted in.

2. How We Use Your Information

We use your information for purposes such as:

  • Processing and fulfilling orders
  • Managing your account
  • Communicating with you about your purchase
  • Sending marketing and promotional messages (only with your consent)
  • Sending SMS updates and abandoned cart reminders when you have opted in
  • Analyzing usage patterns to improve the Site and services
  • Preventing fraudulent transactions and ensuring site security

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Service providers and payment processors (e.g., Stripe, PayPal, UPS)
  • Marketing platforms (e.g., email providers, analytics tools)
  • Government authorities or as required by law or to protect our rights
  • Affiliated companies under common ownership or control, only where relevant

Exclusion for SMS Data
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Retention

We retain your personal data for as long as needed to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you
  • Requesting correction or deletion of your data
  • Opting out of marketing communications
  • Restricting or objecting to certain data processing
  • Requesting a copy of your data in a portable format

To exercise your rights, contact us at contact@vitalithmd.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage. You may manage your cookie preferences through your browser settings.

Use for Abandoned Cart Tracking
Cookies and plugins may also be used to help identify when a shopping cart has been abandoned. This information may be used to trigger SMS or email reminders, if you have opted in.

Our Site may contain links to other websites. We are not responsible for the privacy practices of third-party websites.

8. Data Security

We implement physical, technical, and administrative safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

Our Site is not intended for children under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

VitalithMD Inc.
9337 Katy Freeway STE B5030
Houston, TX 77024
Email: contact@vitalithmd.com