1. Make sure that you click the "Validate Address" button at checkout. Address validation is required to ensure correct delivery the first time, and to avoid extra shipping fees for incorrectly addressed orders.
2. Please check that you have entered your payment information correctly. If so, please contact your issuing bank so they may further assist you with any issues with the transaction.

If you are still experiencing issues, contact us at contact@vitalithmd.com and we’ll be happy to assist.

Shipping rates are calculated at checkout based on your location and the shipping method selected. We offer standard and expedited options. Occasionally, we offer free shipping promotions—be sure to subscribe to our newsletter for updates.

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as secure payment via Link, Apple Pay, and Google Pay. All payments are processed using encrypted gateways for your protection.

Standard delivery typically takes 3–7 business days within the U.S. Expedited shipping options are available at checkout. Once your order ships, you’ll receive tracking details via email.

Absolutely. Our website uses industry-standard SSL encryption to protect your personal and payment information. We never store full credit card details, and we adhere to strict data protection and privacy policies. For more, see our Privacy Policy.

Once you place your order, you’ll receive a confirmation email with your order details. When your order ships, you’ll get a second email with tracking information. Orders are processed within 1–2 business days.

Yes, an invoice is automatically sent to your email after you complete your purchase. If you didn’t receive it or need a duplicate, contact us at contact@vitalithmd.com and we’ll be happy to assist.