Refund policy
Returns & Refunds
If you're not satisfied with your purchase, you can return any unopened, sealed bottle within 30 days of delivery for a refund.
How to start a return
Email contact@vitalithmd.com with your order number. We'll send you a return shipping label and instructions. Please contact us before sending anything back.
What can be returned
- Unopened, sealed bottles in their original packaging, within 30 days of delivery
- Opened products, items bought on sale, and gift cards can't be returned
Damaged or wrong items
If your order arrives damaged or you received the wrong item, email us within 48 hours of delivery with your order number and a photo. We'll send a replacement or refund at no cost.
Subscriptions
You can pause or cancel your subscription anytime. Unopened bottles from subscription orders can be returned under this policy.
Refunds
Once we receive and check your return, we'll email you. Approved refunds go back to your original payment method within 10 business days, minus the cost of return shipping. Your bank may take a few extra days.
Questions? contact@vitalithmd.com
